Frequently Asked Questions
General questions
Questions about Answers CD-ROM
General questions
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| Q. Why Answers? |
A. Answers is a multi-award winning communication tool between parents and their children. The book and CD are filled with a variety of questions on many of life's issues including; love, education, finances, marriage, health, faith and much more. Answers guides parents with the use of heartfelt, inspiring stories to write their experience and knowledge for their children's future.
In it's simplest terms, Answers is a creative way for children to always have their parent's love and wisdom at their fingertips, throughout their lifetime. Whether your child is experiencing a broken heart, the loss of a parent, starting a new job or getting married, your irreplaceable advice is instantly available through Answers. As parents, we know the value of a mother's or father's love. Some of us think about parents that we no longer have with us. What we wouldn't give to have their words, love and reassurance by our side today! Answers gives you the security and assurance that a permanent record of your unconditional love is always accessible for your children's future.
Answers is a keepsake that will be treasured for a lifetime. |
Q. Who is Answers for?
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| A. Answers is not gender specific. Moms can write to their daughters and/or sons. Fathers can write to their sons and/or daughters. It is the perfect gift for mothers, fathers, moms-to-be and guardians of children of any age. Grandparents can even adapt the book to write to their grandchildren. |
Q. Do I need a book for each child? |
A. Yes. Your advice to one child might not be the same, as the advice you may give another. The chapter on Unconditional Love is very specific to the individual child, so you would want a book for each child.
The CD-ROM has unlimited space for each question. Therefore, you could write individual notes for each child within the space given and only use one CD-ROM. If you would like to keep the information private or separate, then an individual CD-ROM for each child is suggested. |
Q. I really liked the Foreword by inspirational speaker Richard Vosler. How can I find out more about him? |
| A. Richard Vosler's website is www.richvosler.com. |
Q. How can I find out more information on Jodie Lynn?
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A. Jodie Lynn's website is www.parenttoparent.com. |
Q. How can I contact the author, Joanne C. King? |
| A. You can contact Joanne at customerservice@joannecking.com. |
Questions about Answers CD-ROM
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| Q. I need to transfer my answers to another computer. How do I do that? |
A. For Windows users:
The program files will be installed on your computer's hard drive in a folder named Answers. The default path to the folder is C:\Answers unless you specify otherwise during the installation. If you think you may have installed the files in another location, you can manually search for the folder named Answers.
You can copy the entire folder named Answers to another computer with Windows or make a backup copy. Please make sure you select the entire Answers folder. All program files and saved text answers are located inside the Answers folder.
*Vista users* DO NOT install Answers folder in C:\Program Files folder.
For Macintosh users:
The program files are located on your computer's hard drive, in the Applications folder, in a folder named Answers. If you think you may have installed the files in another location, you can manually search for the folder named Answers.
You can copy the entire folder named Answers to another computer with Mac OS v10.x or make a backup copy. Please make sure you select the entire Answers folder. All program files and saved text answers are located inside the Answers folder. |
Q. I cannot quit the CD from the X button at the top right of the screen. Why is this?
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| A. The red X (close) button was disabled so you would not be able to mistakenly quit the program without saving your work if you wanted to. To quit the program, there is an exit button at the bottom left of the screen. |
Q. How do I install the CD onto my computer? |
A. For Windows users:
The CD should auto launch when inserted. If it does not auto launch or you have auto launch turned off, then you will have to open the program manually. Double click on My Computer, and locate your CD-ROM Drive (it is usually the D: drive). Once you have located the CD-ROM drive, double click on it to open the CD. After the CD is open, find the file named setup.exe. Once you have located setup.exe, double click on it to start the installation. The program files will be installed on your computer's hard drive in a folder named Answers. The default path to the folder is C:\Answers unless you specify otherwise during the installation. A shortcut will be created on your desktop during the installation process. After installation, you can launch the program by double clicking on the Answers shortcut located on your desktop or by double clicking on answers.exe inside the Answers folder.
*Vista users* DO NOT install Answers folder in C:\Program Files folder.
For Macintosh users:
Locate the CD-ROM icon on your desktop and double-click it to reveal the contents of the disk. Double-click on the Answers-installer icon to open. Drag the Answers folder to the Applications folder found on your computer's hard drive. Once the Answers folder is loaded onto your hard drive, open the folder and launch the program by double-clicking on Answers.osx.
With earlier versions of Mac OS X:
If the Answers-installer does not open, manually drag the Answers folder to your computer's hard drive. Once the Answers folder is loaded onto your hard drive, open the folder and launch the program by double-clicking on Answers.osx. |
Q. Can the installation instructions and system requirements be found on the CD?
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| A. Yes. There is a Readme.html file that is included on the CD. You can either open it directly from the CD or there is a link to the file from the last page in the Introduction chapter. |
Q. What are the system requirements?
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A. For Windows:
- Intel® Pentium® II 300 MHz or better
- Windows 95, 98, 2000, ME, XP, Vista
- 128MB RAM
- 50MB available hard-disk space
- 1024 x 768 monitor resolution
- CD-ROM drive
For Macintosh:
- PowerPC G3 233 MHz or better
- Mac OS v10.x
- 128MB RAM (at least 512MB recommended)
- 50MB available hard-disk space
- 1024 x 768 monitor resolution
- CD-ROM drive
Program is not compatible with Linux. |
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